Google To Use Movie Talk For Sales

Posted by: Archie Thomas on seven February, two thousand fifteen Ten:Ten AM

Getting face to face with someone with real technical know-how is often difficult for consumers, especially when they’re in the market for expensive tech. Whilst any company suggesting sales advice is likely to steer consumers towards their devices, a fresh movie talk sales service from Google may be a bit more private as it gives you the chance to talk to a Google employee direct about devices.

It’s not yet been detailed exactly what devices will be sold through the service, or whether it’ll include Android devices which aren’t manufactured by Google. What is known is that the movie service is presently in the works and will be a continuation of Google’s two thousand thirteen service Helpouts, which permitted users to market their abilities via movie talk.

A Google spokesperson said that limited trials of the service are already underway, and that at the moment Google is testing, developing and receiving feedback on the fresh service, which has been described as ‘Google’s own Genius bar’. Of course as we all know Genius is Apple’s face to face service which permits Apple Store visitors to get a individual sales service from store personnel.

With Google’s movie service it could mean that their sales advice becomes more universal – indeed worldwide audiences already have the chance to check out the service, which was presently sneaked onto the Google Play Store last November. Head to the Devices category and then check the help icon on the top right corner. Once you select the option that says you are looking to purchase a device, the movie call option may emerge.

Personalized movie tech support is one of the many ways Google is looking to expand their influence on customers. Since there’s no Google Stores or Google locations in the real world, launching the service on their own internet domain is the next best thing. But it’s not the only way Google wants to interact with customers.

Evidently, the service also may actually hit stores with some kind of in-store pipeline to Google sales staff – some kind of screen or booth where customers can go with their queries. There’s no real information out apart from this suggestion, but if it does happen there may be enlargened interest in doing customers a similar service from other companies.

Would you talk with a sales adviser on a dedicated screen in-store? It seems to be a bit of a strange practice, leaving the home to go to a store just to talk to a person on a screen. Whether any of this takes off in a big way therefore remains to be seem.

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